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Shipping and Returns

 

Aalto Books sends out all book orders by courier. This method is quicker and ensures that deliveries are made direct to the person ordering. As a consequence we require a street address, name and phone number with all orders.

 

Shipping Costs:

Domestic

These are calculated when you place your order

1 book = $7.50
2 books = $8.50
3 books = $14.50
4 or more books = Free Shipping
Cost includes gst.

 

International

Costs and methods of delivery will depend on size, weight, destination and speed of delivery. When ordering from outside New Zealand please contact us with details of the books you would like to order and we will provide a delivery quote.

 

Aalto Books Returns Policy - Returning or Exchanging goods

Books purchased from Aalto Books must be returned to Aalto Books, Auckland, New Zealand at the returners cost. Please contact us for our courier address

 

Returns and Exchanges

  • Books purchased on the Aalto Books website can be returned, subject to the following conditions:

Faulty or Damaged Goods

  • All Books purchased from Aalto Books can be returned if they are recieved in damaged or faulty condition.
  • These books must be returned to Aalto Books via the above address. Please contact us and provide your sales order number and the details of the title/s and damage concerned.

What if I Change My Mind?

  • Books can be returned (within 30 days) with proof of purchase (the receipt shipped with the item/s) for a full refund, provided the item is in an unused and re-sellable condition.
  • Any delivery charges will not be refunded for change of mind returns.